We 💛 small business

We founded Holvi in 2011, in Helsinki. As self-employed people wading through oceans of paperwork, we noticed something funny going on – traditional banks were giving us the cold shoulder. Why not help ourselves? We asked. And so, with time and effort (and lots of coffee), we mastered small business finance – and Holvi was born.

Our vision is simple: Eliminate the distractions of financial admin and simplify work life, because running a business is hard enough. Small businesses shouldn’t have to worry about spreadsheets and lost receipts.

Since our inception as a pioneering fintech, we've experienced our fair share of challenges and growth. We explored different paths, and from those experiences, we've evolved. Today, we stand as a team-owned and profitable company, proud of our journey.

Right now, we’re looking for a full-time Banking Operations Trainee (Finnish speaking) to join our Banking Operations team.

As a Banking Operations Trainee, you will be part of our international Banking Operations team, working closely with your colleagues in Helsinki and Berlin. Together, you will ensure that daily operations run smoothly. Your role will focus primarily on managing external inquiries and providing high-quality support to our customers.

A typical day could see you:

• Operational Excellence: Participate in the daily operations of the Banking Operations team, managing processes related to seizures, insolvencies, and requests from authorities.

• Process and Compliance: Assist in the definition, maintenance, and implementation of team procedures in accordance with our compliance policies and standards. You will also help with quality reviews of third-party requests and other team tasks.

• Continuous Improvement: Assist in identifying opportunities for process improvements and automation to help enhance team efficiency.

This is for you if:

• You're fluent in Finnish and English, both in writing and speaking

• Your analytical skills and attention to detail are top-notch

• You’re motivated to learn task prioritization and to address any issues with guidance

• You are interested in compliance and regulations: assessing complex cases in line with compliance requirements is a challenge you're interested to tackle

• You're curious, a quick learner, and love sharing your learnings with others

It's a plus if:

• You have a background in banking, law, or compliance

• You have customer service experience

Benefits:

We make sure you get a thorough introduction to your new role, continuous support to learn and grow, and help whenever you need it. Our Helsinki office provides excellent working facilities as well as coffee, tea, snacks and bi-weekly company breakfasts. You also get comprehensive occupational health care for the entire duration of your employment.

Think you're a good fit?

We'd love to hear from you! Don't wait too long, though, as we're eager to fill this position with the right candidate. The application period will end by Friday 13th February. If you have any questions about the position, feel free to reach out to Salla Metsä at smetsa@holvi.com.

Logistics:

• This is a full-time position (37.5 hours per week) with a fixed-term contract for one year

• The first two weeks will be dedicated to onboarding at the office, after which employees are expected in the office two days per week according to company policy.

• Flexible work hours between 08:00 and 18:00 in our beautiful Helsinki office

Join us on this exciting adventure – we can't wait to welcome you to the Holvi team!

Equal Opportunity Statement

At Holvi, we embrace diversity in all of its forms and foster an inclusive environment for all people to live their best work life. This is central to our mission of promoting a healthy balance in all things we do.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.